My Account
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How do I create an account?
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How do I edit my account information?
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I forgot my password.
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Online Orders - When will my order ship?
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Shipping and Returns
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Shipping & Handling Policies
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How long will it take before I receive my products?
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International Shipping
Most of our products are shipped only within the USA.
International orders must be paid by wire transfer into our bank account.
The order will ship out within 2 business days after wire transfer has been received. Shipping charges will vary according to destination and package contents/weight.
Not Available
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Returns
If you have tried a product and it is defective or does not perform satisfactorily, we will provide a credit, exchange, or refund, it’s your choice. Simply call us at 305-233-3312 to arrange for the return.
30 days from the date in the invoice.
We have several products that, due to FDA regulations, we cannot accept back if the seals are broken. Any returned products that require repackaging are typically charged a restocking fee (15%).
Send it back with the seals intact within 30 days and we will give you a full refund and help you find the correct product for your needs.
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Pricing and Billing
Sales tax is only applicable to those sales within Florida and on selected items only.
Net 30, COD, Visa, M/C, A/X, & Discover.
Please call our Accounting department @ (800) 328-3965 or e-mail us at
info@xpdent.com
Please call our Accounting department @ (800) 328-3965 or e-mail us at
info@xpdent.com
It may take up to 2 weeks after returned item is received. If paid by credit card, these may take up to 2 billing cycles to appear on credit card statement.
Credit card will be charged when items are shipped.
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Additional Support
XPdent is an American company who represents European manufacturers in the United States and South America. Our mission is to provide high quality dental products, support them, and train dental laboratories in new and advanced technologies.
Learn more...
You can call our Customer Service Department @ (800)
328-3965. For more information please visit our
Company Directory...
To request a catalog please fill-out our
Feedback Form or call our Customer Service Department @ (800) 328-3965.
Yes, you can visit us at 12145 SW 131st
Avenue Miami, Florida 33186 and pick up your order.
Yes, we have a showroom with an assortment of different products on display for our customers. We can also provide additional information on current products not displayed in our showroom.
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Guarantees
Most sealed returned products qualify for the 30 Day Money Back Guarantee. More details on this policy are included in the back of your invoice.
Not Available
XPdent.com website does not store or capture personal information...
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